Résumé

Ola Sobo — product leadership résumé

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Ola Sobo

Senior Product Leader — Enterprise Platforms, Workflow Automation & AI-Enabled Product Operations

Nashville, Tennessee
olasobo21@gmail.com
339-545-6658
olasobo.com
linkedin.com/in/olasobo

Professional summary

Senior product leader with 10+ years of progressive experience spanning analytics, enterprise operations, business analysis and product delivery, with recent depth in healthcare technology, workflow automation and data products. Leads people and cross-functional delivery, translates complex operations into reliable enterprise products, and uses AI assistance for application-performance investigation and release intelligence under human approval. Brings advanced SQL and analytics fluency, supporting FHIR and HL7 interoperability experience, and end-to-end ownership from discovery through launch and optimization. Since January 2024, formally managed up to 10 direct reports, averaging six, with end-to-end hiring, coaching and performance-management responsibility.

Selected human-governed AI-enabled product system

MIN–MAX Living

Product Lead and System Designer

  • Designed and governed a multi-agent product-delivery system spanning implementation, independent QA, security analysis, governance, research and release readiness; defined agent responsibilities, evidence requirements, escalation boundaries, handoffs and human approval gates.
  • Implemented protected repository workflows, exact-commit validation, independent review, fail-closed controls and separate QA and protected validation environments while retaining owner-controlled product, risk and release decisions.

Professional experience

HCA Healthcare

Data Product Manager, DNA/Helix

  • Lead product definition, prioritization and delivery for Helix/DNA healthcare workflow, automation, data and revenue-cycle capabilities.
  • Translate complex authorization, denial, payer and clinical workflows into product strategy, business rules, state transitions, intelligent work orchestration, user stories and measurable acceptance criteria.
  • Lead product requirements for API and governed UI paths across payer responses and clinical-documentation requests and submissions, including validation, normalization, state synchronization, eligibility, priority determination, exception handling, acknowledgement and final outcome tracking.
  • Apply human-governed AI assistance to application-performance investigation and release intelligence, connecting approved diagnostic evidence, query and indexing trade-offs, controlled testing, UAT results and release scope without autonomous production changes.
  • Support FHIR- and HL7-enabled authorization-to-EMR workflows as a secondary interoperability capability spanning synchronization, validation, traceability and recovery.
  • Strengthen denial and authorization governance through validation safeguards, role-based controls, payer-specific documentation, review-history consistency and auditability.
  • Partner across engineering, UX, data, integrations, clinical, operations and revenue-cycle teams from discovery through post-launch optimization while defining measures for adoption, efficiency, routing accuracy, workflow quality, automation performance and integration reliability.
  • Managed up to 10 direct reports, averaging six, across Junior Product Ownership, business analysis, data analytics, automation quality and software engineering, with responsibility for goal setting, work allocation, time-off approval, quarterly performance reviews, promotion and compensation input, and final corrective-action authority.
  • Owned end-to-end hiring and onboarding for three Junior Product Owners, spanning workforce planning, role definition, résumé screening, interviews, product-case assessment, final selection, offer approval and onboarding.
  • Coached 15 employees in product ownership and end-to-end feature delivery and provided matrix leadership to up to 20 simultaneous contributors across UX/UI, quality assurance, business analysis, data analytics, business intelligence and software engineering.

Nike

Product Manager

  • Contributed to enterprise roadmap execution, product delivery, analytics, stakeholder alignment, UAT, process improvement and adoption.
  • Supported release management, enablement, documentation, defect reduction and cross-functional readiness.
  • Used product analytics and user feedback to guide enterprise product and operating improvements.

Polaris Limited

Senior Technical Business Analyst / Technical Product Owner

  • Translated business and technical requirements into product strategy, roadmaps, data needs, user stories and delivery priorities.
  • Used SQL, Python, analytics and business-intelligence reporting to identify user and operational trends.
  • Improved decision support and operational efficiency through clearer workflow, data and platform requirements.

Polaris Limited

Business Analyst

  • Translated business needs into analytical, reporting, data-quality and process requirements.
  • Analyzed user and operational trends and developed business-intelligence reporting to improve decision-making.

Selected outcomes

ESTIMATED OUTCOMEEstimated 5,000+annual work hours savedPayer-response workflow automation
VERIFIED OUTCOME20%increase in product adoptionEnterprise digital product delivery
VERIFIED OUTCOME30%reporting efficiency improvementAnalytics and data-quality practices
VERIFIED OUTCOME95%on-time platform enhancementsEnterprise roadmap and delivery
VERIFIED OUTCOME20%fewer post-implementation defectsRelease quality and validation
VERIFIED OUTCOME98%functionality compliance through UATHealthcare workflow product

Core capabilities

Product Leadership

Product strategy · Roadmaps · Discovery · Prioritization · Product metrics · People management · Adoption · Change management

AI-Enabled Product Operations and Automation

AI-assisted performance investigation · Release intelligence · Human approval boundaries · Controlled testing · Workflow automation · Rules-based decision support · Exception handling

Data and Platforms

Data products · Data platforms · SQL · Python · R · Data quality · Data governance · Metadata · Lineage · APIs · Integrations

Healthcare Platforms and Interoperability

Healthcare technology · Revenue cycle · Authorization · Denials · Payer and clinical workflows · API orchestration · FHIR · HL7 · EMR/EHR integration

Technical tools and practices: Tableau · Power BI · Looker · Google Cloud exposure · AWS familiarity · JSON · Structured and semi-structured data · ETL and data validation · Jira · Confluence · Figma · UAT · Release management · Post-launch monitoring

Education and certifications

Master's in Business Analytics

Hult International Business School, San FranciscoMarch 2020

MBA

Hult International Business School, BostonSeptember 2019

Bachelor of Science in Economics

Olabisi Onabanjo UniversityJune 2009

Professional certifications

Certified ScrumMaster (CSM) · Certified Scrum Product Owner (CSPO)