Product writing

Notes on building products for complex operational work.

Short, practical perspectives on product decisions that shape reliable workflow automation, enterprise data products and trusted operating systems.

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Agentic Delivery Field Notes

Practical postmortems, operating rules, and reusable tools for founders and product leaders using AI agents and subagents across product discovery, project execution, validation, and program governance.

2 published field notes

From scarce resources to optimal delivery outcomes.

Human-governed, agent-assisted product and program delivery.

Latest: The Bottleneck Moves. A practical framework for selecting the most valuable feasible combination of work, agents, skills, sequencing, and delegated authority under limited capacity and uncertain evidence.

16 min read · Includes allocation canvasExplore the collection

Selected notes

Product judgment, made explicit.

Automation succeeds or fails in the exception path

Happy-path automation creates speed. Deliberate failure, retry, override and recovery behavior creates trust.

Define ambiguity before automating it
Make failure visible and recoverable
Preserve authorized human judgment

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Prioritization is decision architecture

A prioritized queue is not a sorted list. It is a product model for eligibility, state, risk, timing and explainability.

Separate eligibility from priority
Make reason codes understandable
Use exceptions as product-learning signals

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Data quality is product quality

Users experience incomplete, late or inconsistent data as product failure, regardless of where the defect originated.

Tie checks to product decisions
Clarify ownership and lineage
Prioritize issues by operating impact

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